MID Term Review: Office of the Ombudsperson Strategy and Action plan (2013-2017)
Publisher: UNDP Volume: 48 pages, pdf Description:
The Office of the Parliamentary Commissioner for Human Rights (hereinafter referred to as the Ombudsperson’s Office or the OO1) adopted its Strategic Plan (Strategy) for 2013-2017 in December 2012 (Annex 3). This plan contains three major aspects related to (a) ensuring effective prevention of violations of human rights and freedoms and effective response to the revealed violations, (b) improving legislation and administrative practice, and (c) improving overall legal culture and legal awareness levels. Based on the Strategic plan, a relevant Action plan for 2013-2017 (Annex 4) was adopted. The Action plan has four priorities linked to objectives as follows: Ensuring effective prevention of violations of human rights and freedoms and effective response to the revealed violations: The OO has developed capacity to efficiently and effectively monitor the human rights situation nationally, and handle complaints fairly, independently and in a manner which is responsive to the needs of OO clients.